Background

SERVICE CULTURE AND REVENUE OPTIMIZATION

71 min(s) total • 4 class(es)
Last updated Nov 12, 2021
0.0 (0)
By Ademolasoye

•Understanding how to build a service  culture

•Understand customer’s expectation and  perspective, Effective communication, and Email skills

Course Price

₦14,500.00
₦21,500.00

Courses Includes

For an organisation to thrive, ALL staff should BELIEVE in the Service Culture Vision.

What you'll learn

Understand customer’s expectation and perspective.

Effective communication and Email skills.

Driving Revenue through Cost Optimization.

Course Content

Section: 1

1 class(es)

Course Overview

2 min(s)

Section: 2

1 class(es)

Module 1

27 min(s)

Section: 3

1 class(es)

Module 2

24 min(s)

Section: 4

1 class(es)

Module 3

18 min(s)

Description

•Understanding how to build a service  culture



•Understand customer’s expectation and  perspective, Effective communication and Email skills



•Driving Revenue through Cost Optimization

Requirements

user-image

Ademolasoye

Ade Awonaike is a graduate of Economics with specialty in Finance and Credit from Kharkov State University Ukraine and an MBA in International Business Relations from Lagos State University, Ade has worked with Citizens Bank, Broad Bank and NNB International Bank Plc prior to the banking consolidation in Nigeria, all in managerial capacities for over 10 years. He joined Resource Intermediaries Limited in 2006 as a pioneer staff and rose from the position of a Senior Associate to become the Chief Operating Officer. Ade was pivotal to the setting up of Resource Intermediaries (Ghana) Limited where he also sits on the Board. He is an Associate of the Nigerian Institute of Management, an Affiliate of Marketing Institute of Singapore and Member London Chartered Institute of Bankers and most recently sits on the African Regional council of the International Association of Outsourcing Professionals (IAOP). Ade has attended several conferences in the United States bothering on Outsourcing as a Management practice and Organized the first Outsourcing Master Class in Africa. Ade has attended many Management and Leadership courses including The Manchester Management Development Programme (MMDP) at the University Of Manchester Business School. Ade facilitates several soft skills, Management and Leadership trainings for various Organizations in different industries. He is married with two children.

0

1 Students enrolled

4 Classes

0 review(s)